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114 Key Principles for Success



Principle 15 - Negative Acknowledgement Email


I have to email a manager to let them know what I'm doing. But this manager doesn't read my emails or reply to me. So I use a Negative Acknowledgement Email.


Bob,

I'm updating the system with the following settings:
  • Setting 1
  • Setting 2
  • Setting 3

    If there are any issues with this, please let me know ASAP.

    Al.


  • This way if Bob doesn't get back to me I'm good to go, because I have proof.

    If I asked "can you approve this change?" then I have to keep following up with it.

    You could also write

    "If I don't hear back from you, I'll assume you're okay with this"

    This is a more dangerous strategy because they might not like this. I'll leave it up to you what you feel is best.

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